Welcome to Moon Mailing! To ensure that your shopping experience is smooth and pleasant, please read the following shipping terms. These terms apply to the shipping services after you purchase items on our website.
Shipping Area
Service Range: We provide worldwide shipping services. Specific shipping options and costs may vary depending on the destination. Restricted Areas: We may not be able to provide services to some remote or restricted areas. If this happens, we will contact you by email or phone.
Processing Time
Order Processing: We usually process your order within 1-2 business days after receiving your order. Processing time may vary depending on the inventory of the item and the order quantity. Shipping Notice: Once your order is shipped, we will send you a shipping notice via email, including the courier and tracking number.
Shipping Method
Standard Shipping: We provide standard shipping services, with an estimated delivery time of 5-7 business days, depending on the destination. Expedited Shipping: If you need faster delivery services, we provide expedited shipping options. The estimated delivery time is 2-3 business days, please select the corresponding shipping method at checkout.
4.Shipping Costs
Shipping Cost Calculation: Shipping costs vary depending on the weight of your order, the destination, and the shipping method you choose. Your shipping costs will be automatically calculated and displayed during checkout.
Shipping Issues
Delays: Shipping may be delayed due to weather, shipping company issues, or other uncontrollable factors. We will try to notify you of any possible delays as soon as possible. Damage or Loss: If your package is damaged or lost during shipping, please contact us in time. We will assist you in making a claim or re-shipping.
Receipt
Signature Requirement: Some shipping methods may require the recipient to sign for the package. Please make sure someone is present to receive the package when it is delivered. Address Confirmation: Please make sure to provide an accurate shipping address when placing an order. We are not responsible for shipping issues or additional costs caused by incorrect addresses.
Modification of Terms
Term Updates: We may update these shipping terms from time to time. The updated terms will be posted on this page and will be effective immediately upon posting. Please check back regularly for the latest information.
Thank you for choosing Moon Mailing. We are committed to providing you with efficient shipping services to ensure that your orders are delivered safely and on time.
