Welcome to Moon Mailing! Before you use this website, please read the following terms regarding issues and disputes. These terms apply to any issues you may encounter while using the services of this website.
Problem Solving
Problem Reporting: If you encounter any problems while using this website or services, please contact customer support through the following methods:
Email: AnauoFaso@gmail.com Phone: 5109722388
Response Time: We promise to respond to your problem report within 24 hours and try to resolve the problem within 3-5 working days.
Dispute Resolution
Negotiation: If you are not satisfied with the service or solution we provide, please contact our customer support team first and we will try our best to resolve your problem.
Arbitration: If the dispute cannot be resolved through negotiation, you agree to submit the dispute to arbitration by an arbitration institution with jurisdiction. The arbitration process will be conducted in accordance with the rules of the arbitration institution, and the arbitration award will be final and binding on both parties.
Disclaimer
Service Interruption: Moon Mailing is not responsible for service interruption or unavailability caused by website maintenance, upgrades, technical problems or other factors beyond our control.
Third-party issues: We are not responsible for problems caused by services or products provided by third parties. Please contact the relevant third party directly to resolve the problem.
User Responsibility
Information Accuracy: It is the user’s responsibility to ensure that the problem information provided to us is accurate. False information may result in processing delays or failure to resolve the problem.
Reasonable Use: Users should use our services reasonably and comply with all relevant terms of use and laws and regulations. We are not responsible for problems caused by user behavior.
Modification of Terms
Terms Update: We may update these terms from time to time. The updated terms will be posted on this page and will take effect immediately upon posting. Please check regularly for the latest information.
Thank you for choosing Moon Mailing. We are committed to providing you with high-quality services and satisfactory solutions, and thank you for your understanding and cooperation.
